UKSpaceLABS Privacy & Cookies Policy
1.2 UKSpaceLABS unincorporated, Human Spaceflight Capitalisation Office, UCL MSSL 2-10, R104, Harwell, Oxfordshire, OX11 0QX.
1.3 UKSEA is part of UKSpaceLABS unincorporated.
1.4 This policy applies to information we collect about:
visitors to our website
people who do register with us or subscribe to our service
2 The information we collect about you
When you do business with us or register for our service or subscribe we collect the following personal information from you:
2.2 postal address, email address and telephone number
2.3 organisation, job title
2.4 Occasionally we may receive information about you from other sources which we will add to the information which we already hold about you in order to help us to improve our service offerings.
3 How we will use the information about you
3.1 We gather this information to allow us to as set out in this policy or as specified on the relevant pages of the website. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general. If you agree, we may also contact you about other products and services we think may be of interest to you.
3.2 We may use your personal information to:
administer our website and business;
personalise our website for you;
enable your use of the services available on our website;
send you goods purchased through our website;
supply to you services purchased through our website;
send statements, invoices and payment reminders to you, and collect payments from you;
send you non-marketing commercial communications;
send you email notifications that you have specifically requested;
send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
deal with enquiries and complaints made by or about you relating to our website;
keep our website secure and prevent fraud; and
verify compliance with the terms and conditions governing the use of our website.
3.3 We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
We work with third party suppliers who may also set cookies on our website, for example Facebook, Twitter and YouTube which we use to display video content. These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.
5.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Turning cookies off
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/. Alternatively, refer to your web browser’s help section for more information.
5.3 Description of cookies
We use both session and persistent cookies on our website.
(1) Analytics cookies that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and build up a profile of how our readers use the website. We might use that information to target advertisements to you on our and other websites.
(2) Service cookies that help us to make our website work as efficiently as possible; remember your registration and login details; remember your settings preferences; and meter the number of pages you view for the purpose of administering subscriptions to The Telegraph.
(3) Third party advertising and analytics cookies, which are placed by or on behalf of independent advertisers who are advertising on our site. These cookies may be placed within the advertisement and elsewhere on our site. They are anonymous – they cannot identify individuals. They are used for statistical analysis by allowing the advertiser to count how many people have seen their advertisement or have seen it more than once. They might also allow the advertiser to tailor advertising to you when you visit other websites.
6 How we protect your information
6.1 We have put in place the following security procedures and technical and organisational measures to safeguard your personal information:
6.2 We use the Joomla framework to handle authentication and database management
6.3 The password you provide when registering with the website is encrypted to ensure protection against unauthorised access to your personal information.
6.4 We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information.
6.5 We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
7 Overseas transfers
7.1 The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information, you consent to these transfers for the purposes specified above.
8 Access to your information and updating and correcting your information
9 Your consent
9.1 By submitting your personal information you consent to the use of that information as set out in this policy.
11 How to contact UKSpaceLABS
12 Links to other websites